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Shipping Policy

Last Updated: 13-01-2024

  1. Processing Time:
    Orders are processed with efficiency, with a minimum processing time of less than 6 working hours and a maximum of 24 working hours after successful payment confirmation.
    Customized or made-to-order items may require additional processing time.
  2. Shipping Methods:
    We offer weight-based shipping to provide accurate shipping costs based on the weight of the items in your order.
    Shipping costs are calculated at checkout based on the total weight of the items (product weight only; we do not include the weight of packaging materials).
  3. Shipping Days and Times:
    We process and ship orders on working days, Monday to Saturday (10AM to 6PM).
    Shipping is not available on government/public holidays.
    Orders placed before 2:00 PM will be shipped on the same day, ensuring prompt dispatch for a speedy delivery.
    Standard shipping times vary based on the destination and the chosen shipping method.
    Expedited shipping options are available for faster delivery (call or WhatsApp to 9894333823).
  4. Shipping Destinations:
    We currently ship to all locations in South India and selected major cities and districts in North India.
    Please check the shipping availability during the checkout process. If your location is not listed, kindly contact our customer service for assistance (call or WhatsApp to 9894333823).
  5. Order Tracking:
    Once your order is shipped, you will receive a confirmation email and SMS with tracking information.
    Track your order using the provided tracking number through the respective courier service provider's website (DTDC, The Professional Couriers, ST Couriers, Blue Dart).
  6. Free Shipping:
    We may offer free shipping promotions on select items or orders over a certain weight. Check our website or subscribe to our newsletter for updates on any ongoing promotions.
  7. Returns Due to Failed Deliveries:
    If a shipment is returned due to a failed delivery attempt, an incorrect address provided by the customer, or refusal to accept the package, the customer will be responsible for any additional shipping charges.
  8. Customs Duties and Taxes:
    We currently ship only within India, and therefore, customs duties and taxes are not applicable.
  9. Contact Information:
    For any questions or concerns regarding your order or our shipping policy, please contact our customer service at 9894333823 (call or WhatsApp).

Note: This shipping policy is subject to change without notice. Please review our policy regularly for updates.

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