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Return and Refund Policy

Last Updated: 13-01-2024

  1. Returns:
    We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns within 2 days of receiving your order.
    To initiate a return, please contact our customer service at 9894333823 (call or WhatsApp) to obtain a Return Confirmation before you send us back.
  2. Eligibility:
    To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
    Perishable items, such as food products, must be reported within 4 hours of delivery to qualify for a return.
  3. Return Shipping:
    Customers are responsible for return shipping costs, unless the return is due to an error on our part or a defective product.
    We recommend using a trackable shipping service for returns.
  4. Refunds:
    Refunds will be processed once we receive and inspect the returned items.
    Original shipping charges are non-refundable.
  5. Damaged or Defective Items:
    If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or issue a refund.
  6. Cancellations:
    Orders can be canceled within 2 hours of successfully placed order. Once the order has been crossed more than 2 hours or processed or shipped, it cannot be canceled.
  7. Refund Timeframe:
    Refunds will be processed within 7 working days after receiving the returned items.
    The time it takes for the refund to reflect in your account may vary based on your payment method and financial institution.
  8. Contact Information:
    For any questions or concerns regarding returns and refunds, please contact our customer service at 9894333823 (call or WhatsApp).

Note: This return and refund policy is subject to change without notice. Please review our policy regularly for updates.

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