Last Updated: 06-01-2024
1. Overview
Welcome to palasaraku.com. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and services.
2. Information We Collect
2.1 Personal Information: We collect the following personal information when you make a purchase or interact with our website:
- Firstname
- Lastname
- Mobile Number
- Email Id
- Address
- Landmark
- Pincode
- City
- State
- Country
2.2 Additional Information: We also collect customer IP addresses for security and analytics purposes.
3. Use of Information
We use the collected information for the following purposes:
3.1 Order Processing: To process and fulfill your orders, including generating invoices and packing slips for delivery.
3.2 Communication: To communicate with you regarding your orders and to provide updates.
3.3 Payment Processing: We use Razorpay, a third-party payment gateway, for secure payment processing.
3.4 SMS Alerts: We use SMSAlerts, a third-party service, to send SMS alerts related to your orders and account.
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except for the purposes of fulfilling your orders and complying with legal requirements.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your use of our website.
6. Security
We implement reasonable security measures to protect your personal information. However, no data transmission over the internet can be guaranteed as completely secure.
7. Third-Party Services
We utilize third-party services, such as Razorpay and SMSAlerts, and their use of your information is governed by their respective privacy policies.
8. Store Backoffice Location
Our store Backoffice is located in Vellore, Tamil Nadu.
9. Your Choices
You can manage your preferences and opt-out of certain communications. You may also request access, correction, or deletion of your personal information.
10. Changes to This Privacy Policy
We reserve the right to update our Privacy Policy. Any changes will be posted on this page, and the date of the last update will be modified accordingly.
11. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at +91 9894333823 or WhatsApp.